Cookie Policy
Last Updated: 5 February 2025
This Cookie Policy explains how Harmoni Counsel ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website. It describes what cookies are, the types we use, why we use them, and the choices available to you. For questions, contact us at [email protected].
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. The website can retrieve them on subsequent visits to remember information about you — such as your language preference or whether you have accepted our cookie notice.
Cookies do not give us access to your computer, and they cannot contain viruses or executable code. There are also related technologies such as web beacons, pixels, and local storage that serve similar purposes — this policy covers all of them.
Cookies can be either session cookies (deleted when you close your browser) or persistent cookies (stored for a specified period). They may be set by us (first-party) or by third-party services we use.
Types of Cookies We Use
Essential / Necessary Cookies Always Active
These cookies are required for the website to function properly. Without them, services such as form submissions and navigation would not work. They cannot be switched off.
- Session management and security tokens
- Cookie consent preferences storage
- Load balancing and server-side routing
Duration: Session to 12 months depending on function
Analytics Cookies
These cookies help us understand how visitors interact with our website — which pages are visited most, how long people stay, and where they come from. The data is aggregated and does not identify you personally.
- Page view and session tracking (Google Analytics)
- Traffic source identification
- User behaviour flow analysis
Duration: Up to 2 years · Provider: Google Analytics
Marketing Cookies
Marketing cookies allow advertising platforms to deliver relevant content based on your browsing activity. If you opt out, you will still see adverts, but they will be less relevant to your interests.
- Ad campaign conversion tracking
- Facebook Pixel and Google Ads re-engagement
- Cross-site audience segmentation
Duration: Up to 90 days · Providers: Google, Meta
Preference Cookies
These cookies remember choices you have made — such as your language, region, or display settings — so you do not need to reset them on each visit.
- Language and locale settings
- Form pre-fill and UI preferences
Duration: Up to 12 months
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies — please review the relevant third-party privacy policies for more detail:
- Google Analytics / Google Ads — Usage analytics and conversion measurement. Google Privacy Policy
- Meta (Facebook) Pixel — Advertising performance and audience tracking. Meta Privacy Policy
- Microsoft Bing Ads — Search advertising performance tracking. Microsoft Privacy Statement
- Google Maps — Embedded map on our contact page. Subject to Google's standard cookie policies.
Your Cookie Preferences
Use the controls below to manage your preferences. Essential cookies cannot be disabled as the site depends on them. Your selections are saved in your browser's local storage.
Essential Cookies
Required for basic site functionality. Cannot be disabled.
Analytics Cookies
Help us understand site usage patterns to improve our service.
Marketing Cookies
Allow personalised advertising across platforms.
Preference Cookies
Remember your settings and choices between visits.
Managing Cookies in Your Browser
Most browsers allow you to control cookies through their settings. Note that disabling certain cookies may affect website functionality. Here are instructions for common browsers:
- Open Chrome and click the three-dot menu in the top-right corner.
- Go to Settings → Privacy and security → Cookies and other site data.
- Choose your preferred cookie setting or add specific site exceptions.
- To delete existing cookies: Privacy and security → Clear browsing data.
- Click the hamburger menu icon and select Settings.
- Go to Privacy & Security and find the Cookies and Site Data section.
- Choose your level of cookie blocking (Standard, Strict, or Custom).
- To clear cookies: click Clear Data under Cookies and Site Data.
- Open Safari and go to Preferences (macOS) or Settings (iOS).
- Select the Privacy tab and review cookie settings.
- Enable Block All Cookies if desired, or use Prevent Cross-Site Tracking.
- To remove cookies: Manage Website Data → Remove All or select specific sites.
- Click the three-dot menu in the top-right and select Settings.
- Go to Cookies and site permissions → Cookies and site data.
- Toggle Block third-party cookies or manage exceptions per site.
- To clear cookies: Privacy, search, and services → Clear browsing data.
On mobile devices, cookie settings are typically found under your browser's Privacy or Site settings within the app's Settings menu. The steps vary slightly by browser and operating system version.
Your Rights and Choices
Withdraw Consent
You may change your cookie preferences at any time using the controls above. Withdrawal does not affect the lawfulness of prior processing.
Access Information
You have the right to request details about the data collected through cookies. Contact us at [email protected] with your enquiry.
Delete Cookie Data
Clear cookies via your browser settings at any time. Note that some site functionality may be reduced after doing so.
Impact of Disabling
Disabling optional cookies will not prevent you from using the site. Core features such as the contact form and navigation remain fully accessible.
For cookie-related questions or data requests under the Personal Data Protection Act 2010 (PDPA, Malaysia), contact our Privacy Officer at [email protected]. We aim to respond within 14 business days.